If you're new to Bria, proceed through the account setup and team invitations, then at the Download Apps page, choose Set up a voice service To configure your Bria Teams phone, first sign up for or log into an existing account on the Counterpath wesbsite When it launches, sign in using your Counterpath username and password, which will automatically configure your softphone. Once done, click Download a Client App to download the actual Bria application. Set the service settings details as below, copying the SIP Proxy from your extension's details. Once done, click Configure Service Settings or )Īuthentication Username: Register Username Once logged in, select Set Up a Voice AccountĬopy the details from your extension to the configuration page, as below:ĭomain: SIP Proxy (eg. To configure your Bria Solo phone, first signup for an account with Counterpath and select your plan, or login to your existing account. So we can provide you accurate instructions, please select your Bria/X-Lite version below. Note that if the extension is already configured on a device, you'll need to reconfigure, power down or factory reset the currently connected device before the required information will be displayed. Re-Register Interval: Defines how often your device should check in.SIP Proxy: The server you'll be connecting to.Register Username: This is the full username, not the short Ext No.Take note of the following fields, highlighted in the image below, as you'll need these to setup the device. For additional information on creating an extension, please see Portal Guide - PBX Extensions and Sip Trunksįind the extension number you're configuring, then click Edit. If you're creating a new extension, click the Add Extension button, fill in the details and click Save. To retrieve the details of an existing extension, or create a new extension, login to the My Account Portal and select PBX Extensions or SIP Trunks from the menu, depending on your service type. If you use the free version, you will need to upgrade to a paid Bria subscription or an alternative softphone before this date.īefore you begin, ensure that you've created your extension in the My Account Portal. Once done, the status button should turn green, indicating the account has registered correctly, and you will now be able to make and receive calls through the hosted platform.Bria Solo's free tier will be discontinued from Feb 29, 2024. The last thing you need to do is enable the account, which you can do by clicking on the "Enabled" check box Next, goto the 'Advanced' tab and change the "Reregister every" option to 60.Ĭlick ok at the bottom, to save your changes. The Display name can be set to whatever you wish. Enter the "SIP Domain" into the Domain field and enter the password into the password field. Next, enter the "SIP Login" information into the User ID and Authorization name fields. For the sake of this guide, we are assuming you are using our Hosted PBX solution. Here, you enter the SIP information located within Selfcare. You will then be presented with another window, where you need to enter the SIP information for the extension. I have already set one up in the above picture, but you will have nothing listed. Once there, go to Accounts, and click the + symbol to add a new account. Once done, open it, and goto preferences. Normally, we would advise using a physical, or "hard" phone, but there may be cases where a software based, or "Soft" phone is needed or preferred.įirstly, download and install the software on your device. This guide will walk you through the procedure of setting up the X-lite softphone for use with our VoIP products.
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